How COVID-19 changed the Commercial Cleaning Industry

The COVID-19 pandemic reshaped many industries—but few experienced as significant a shift as commercial cleaning. Practically overnight, cleaning went from a background task to a mission-critical service. At KP Prestige Clean, we’ve been at the forefront of these changes, helping businesses adapt and stay safe.

Let’s explore how the commercial cleaning industry has evolved since the pandemic and what it means for workplaces today.

🧼 1. Cleaning became a frontline service

Before COVID-19, many viewed office cleaning as something that happened after hours, largely unnoticed. But once hygiene became a matter of public health, commercial cleaners were suddenly essential workers. Cleaning schedules became more frequent, thorough, and visible to reassure staff and visitors alike.

Our response:

KP Prestige Clean increased site attendance, introduced new checklists, and prioritised touchpoint cleaning in high-traffic areas—becoming a trusted partner in workplace safety.

🦠 2. A new focus on disinfection

Sanitising high-touch areas like doorknobs, desks, phones, and lift buttons became non-negotiable. The standard cleaning routine expanded to include hospital-grade disinfectants and infection control protocols that were once limited to healthcare settings.

How we helped:

We trained all team members in COVID-safe procedures, upgraded our products to meet disinfection standards, and offered fogging and antiviral treatments to clients as needed.

📅 3. Increased frequency and flexibility

Many workplaces now want cleaning done multiple times a day, rather than just once. With hybrid work and staggered schedules, cleaning companies must now be more flexible and responsive than ever before.

Our approach:

We offer bespoke cleaning plans that adapt to your business hours and needs—whether that’s daily, twice daily, or around specific shift changes.

🧑‍💼 4. Employee expectations changed

Post-COVID, employees are more aware of hygiene and expect to work in a visibly clean, well-maintained environment. A dirty or neglected space could be a deal-breaker for staff returning to the office.

Why this matters:

A clean workplace isn’t just about compliance anymore—it’s about reassurance, morale, and wellbeing. We help businesses create spaces that staff feel safe and confident in.

🧪 5. Demand for specialist knowledge

There’s now a greater need for expertise in infection control, risk assessment, and government guidelines. Cleaning is no longer just about appearance—it’s about understanding health regulations and staying ahead of potential outbreaks.

What we bring:

KP Prestige Clean keeps up with the latest industry regulations and ensures all operatives are trained in health & safety best practices, including COSHH and touchpoint sanitation.

The Lasting Impact

While COVID-19 may no longer dominate headlines, the changes it brought to the cleaning industry are here to stay. Businesses now view cleaning as an essential investment in productivity, safety, and reputation.

At KP Prestige Clean, we’re proud to support businesses with the experience, flexibility, and high standards they need in this new era of commercial hygiene.

Looking for a cleaning company that understands the new standard?Let’s talk - KP Prestige Clean is here to help your business stay spotless, safe, and confident in a post-COVID world.